Important Notice: This Cookie Policy explains how synapseconclave.in (operated by Lucid Lines Productions Private Limited) uses cookies and similar tracking technologies. This policy is part of our broader Privacy Policy and applies to all Synapse Conclave digital platforms, including synapseconclave.com.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.
1.1 Types of Cookies by Duration
Session Cookies: Temporary cookies that expire when you close your browser
Persistent Cookies: Remain on your device for a set period or until you delete them
1.2 Types of Cookies by Source
First-Party Cookies: Set by synapseconclave.in directly
Third-Party Cookies: Set by external services (analytics, payment gateways, etc.)
2. How We Use Cookies
We use cookies and similar technologies to:
Enable essential website functionality
Remember your preferences and settings
Understand how you use our website
Improve your experience on our platform
Provide personalized content and recommendations
Measure the effectiveness of our marketing campaigns
Ensure security and prevent fraud
3. Categories of Cookies We Use
3.1 Essential Cookies REQUIRED
These cookies are strictly necessary for the website to function and cannot be disabled. Without these cookies, basic services like registration, login, and payment processing would not work.
Cookie Name
Purpose
Duration
session_id
Maintains your logged-in session
Session
csrf_token
Security protection against cross-site request forgery
Session
cookie_consent
Remembers your cookie preferences
1 year
cart_id
Stores your ticket selections during checkout
7 days
load_balancer
Ensures proper server routing for performance
Session
3.2 Functional Cookies OPTIONAL
These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers whose services we use on our pages.
Cookie Name
Purpose
Duration
language_preference
Remembers your language selection
1 year
timezone
Displays event times in your local timezone
1 year
video_player_settings
Remembers your video playback preferences
6 months
accessibility_settings
Stores your accessibility preferences
1 year
3.3 Performance & Analytics Cookies OPTIONAL
These cookies help us understand how visitors interact with our website, allowing us to improve functionality and user experience. All information collected is aggregated and anonymized.
Service/Cookie
Purpose
Duration
Google Analytics (_ga, _gid, _gat)
Tracks website usage, visitor behavior, and traffic sources
2 years / 24 hours / 1 minute
Hotjar (_hj*)
Records user interactions for UX improvement
1 year
page_load_time
Measures website performance
30 days
error_tracking
Logs technical errors for debugging
7 days
3.4 Marketing & Advertising Cookies OPTIONAL
These cookies track your browsing activity and are used to show you relevant advertisements. They also help measure the effectiveness of our marketing campaigns.
Service/Cookie
Purpose
Duration
Google Ads (_gcl_*)
Tracks ad conversions and attribution
90 days
Facebook Pixel (_fbp, _fbc)
Enables targeted advertising on Facebook/Instagram
90 days
LinkedIn Insight (_li*)
Professional network advertising and analytics
90 days
Twitter/X Conversion
Measures ad campaign effectiveness
30 days
utm_parameters
Tracks marketing campaign sources
30 days
4. Third-Party Cookies
Some cookies on our website are set by third-party services we use:
4.1 Payment Gateway Cookies
Razorpay: Secure payment processing
Cashfree: Payment transactions and fraud prevention
Stripe: International payment processing
4.2 Social Media Cookies
Facebook/Instagram: Social sharing and login
Twitter/X: Tweet embedding and sharing
LinkedIn: Professional sharing and login
YouTube: Video content embedding
4.3 Analytics and Performance
Google Analytics: Website traffic and behavior analysis
Hotjar: User experience and heatmap tracking
Cloudflare: Website performance and security
Note: We do not control these third-party cookies. Please refer to the respective privacy policies of these services for more information.
5. Similar Technologies
5.1 Web Beacons (Pixels)
Small transparent images embedded in web pages or emails
Used to track email opens and user engagement
Help measure campaign effectiveness
5.2 Local Storage
Browser storage for larger amounts of data
Used for caching and improved performance
Stores user preferences locally
5.3 Session Storage
Temporary storage cleared when browser closes
Used for maintaining state during browsing session
5.4 Device Fingerprinting
Collects information about your device configuration
Used for fraud prevention and security
Does not identify you personally
6. Managing Your Cookie Preferences
6.1 Cookie Consent Banner
When you first visit synapseconclave.in, you'll see a cookie consent banner where you can:
Accept all cookies
Reject non-essential cookies
Customize your cookie preferences by category
6.2 Changing Cookie Settings
You can change your cookie preferences at any time by:
Clicking the "Cookie Settings" link in our website footer
Using our Cookie Preference Center
Adjusting your browser settings (see Section 6.3)
6.3 Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Google Chrome: Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Microsoft Edge: Settings → Cookies and site permissions
Opera: Settings → Privacy & Security → Cookies
Important: Blocking or deleting cookies may affect your experience on our website. Some features may not function properly without cookies enabled.
On mobile devices, you can control advertising identifiers:
iOS: Settings → Privacy → Advertising → Limit Ad Tracking
Android: Settings → Google → Ads → Opt out of Ads Personalization
7. Do Not Track (DNT) Signals
Some browsers offer a "Do Not Track" (DNT) signal. Currently, there is no industry standard for handling DNT signals. Our website does not specifically respond to DNT signals, but you can control tracking through the methods described above.
8. Cookies and Your Privacy
Cookies do not contain personal information unless you provide it
We do not use cookies to identify you personally
Cookie data is protected with the same security measures as other personal data
We never sell cookie data to third parties
9. Data Retention
Cookie retention periods vary by type:
Session Cookies: Deleted when you close your browser
Essential Cookies: Typically 1-2 years
Functional Cookies: 6 months to 1 year
Analytics Cookies: Up to 2 years
Marketing Cookies: 30-90 days
10. Children's Privacy
Our website is intended for adults 18 years and older. We do not knowingly collect cookie data from children under 18. If you are under 18, please do not use our website or provide any information.
11. Updates to This Cookie Policy
We may update this Cookie Policy periodically
Changes will be reflected in the "Last Updated" date
Material changes will be communicated via email or website notice
Continued use after changes constitutes acceptance
12. International Transfers
Some third-party cookies may involve data transfer to countries outside India. We ensure adequate safeguards are in place for such transfers.
13. Your Rights
In relation to cookies and tracking technologies, you have the right to:
Be informed about cookie usage (this policy)
Accept or reject non-essential cookies
Change your preferences at any time
Delete cookies from your device
Request information about cookies we use
14. Contact Us
If you have questions about our use of cookies or this Cookie Policy:
Email: privacy@synapseconclave.in
Website: synapseconclave.in | synapseconclave.com
Data Protection Officer: privacy@synapseconclave.in
We respond to all legitimate requests within 30 days.
15. Related Policies
This Cookie Policy should be read in conjunction with:
Privacy Policy
Terms and Conditions
Data Protection and Information Security Policy
Your Consent: By continuing to use synapseconclave.in and accepting cookies through our consent banner, you acknowledge that you have read and understood this Cookie Policy.