Cookie Policy
Last Updated: November 9, 2025
Important Notice: This Cookie Policy explains how synapseconclave.in (operated by Lucid Lines Productions Private Limited) uses cookies and similar tracking technologies. This policy is part of our broader Privacy Policy and applies to all Synapse Conclave digital platforms, including synapseconclave.com.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.
1.1 Types of Cookies by Duration
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for a set period or until you delete them
1.2 Types of Cookies by Source
- First-Party Cookies: Set by synapseconclave.in directly
- Third-Party Cookies: Set by external services (analytics, payment gateways, etc.)
2. How We Use Cookies
We use cookies and similar technologies to:
- Enable essential website functionality
- Remember your preferences and settings
- Understand how you use our website
- Improve your experience on our platform
- Provide personalized content and recommendations
- Measure the effectiveness of our marketing campaigns
- Ensure security and prevent fraud
3. Categories of Cookies We Use
3.1 Essential Cookies REQUIRED
These cookies are strictly necessary for the website to function and cannot be disabled. Without these cookies, basic services like registration, login, and payment processing would not work.
| Cookie Name |
Purpose |
Duration |
| session_id |
Maintains your logged-in session |
Session |
| csrf_token |
Security protection against cross-site request forgery |
Session |
| cookie_consent |
Remembers your cookie preferences |
1 year |
| cart_id |
Stores your ticket selections during checkout |
7 days |
| load_balancer |
Ensures proper server routing for performance |
Session |
3.2 Functional Cookies OPTIONAL
These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers whose services we use on our pages.
| Cookie Name |
Purpose |
Duration |
| language_preference |
Remembers your language selection |
1 year |
| timezone |
Displays event times in your local timezone |
1 year |
| video_player_settings |
Remembers your video playback preferences |
6 months |
| accessibility_settings |
Stores your accessibility preferences |
1 year |
3.3 Performance & Analytics Cookies OPTIONAL
These cookies help us understand how visitors interact with our website, allowing us to improve functionality and user experience. All information collected is aggregated and anonymized.
| Service/Cookie |
Purpose |
Duration |
| Google Analytics (_ga, _gid, _gat) |
Tracks website usage, visitor behavior, and traffic sources |
2 years / 24 hours / 1 minute |
| Hotjar (_hj*) |
Records user interactions for UX improvement |
1 year |
| page_load_time |
Measures website performance |
30 days |
| error_tracking |
Logs technical errors for debugging |
7 days |
3.4 Marketing & Advertising Cookies OPTIONAL
These cookies track your browsing activity and are used to show you relevant advertisements. They also help measure the effectiveness of our marketing campaigns.
| Service/Cookie |
Purpose |
Duration |
| Google Ads (_gcl_*) |
Tracks ad conversions and attribution |
90 days |
| Facebook Pixel (_fbp, _fbc) |
Enables targeted advertising on Facebook/Instagram |
90 days |
| LinkedIn Insight (_li*) |
Professional network advertising and analytics |
90 days |
| Twitter/X Conversion |
Measures ad campaign effectiveness |
30 days |
| utm_parameters |
Tracks marketing campaign sources |
30 days |
4. Third-Party Cookies
Some cookies on our website are set by third-party services we use:
4.1 Payment Gateway Cookies
- Razorpay: Secure payment processing
- Cashfree: Payment transactions and fraud prevention
- Stripe: International payment processing
4.2 Social Media Cookies
- Facebook/Instagram: Social sharing and login
- Twitter/X: Tweet embedding and sharing
- LinkedIn: Professional sharing and login
- YouTube: Video content embedding
4.3 Analytics and Performance
- Google Analytics: Website traffic and behavior analysis
- Hotjar: User experience and heatmap tracking
- Cloudflare: Website performance and security
Note: We do not control these third-party cookies. Please refer to the respective privacy policies of these services for more information.
5. Similar Technologies
5.1 Web Beacons (Pixels)
- Small transparent images embedded in web pages or emails
- Used to track email opens and user engagement
- Help measure campaign effectiveness
5.2 Local Storage
- Browser storage for larger amounts of data
- Used for caching and improved performance
- Stores user preferences locally
5.3 Session Storage
- Temporary storage cleared when browser closes
- Used for maintaining state during browsing session
5.4 Device Fingerprinting
- Collects information about your device configuration
- Used for fraud prevention and security
- Does not identify you personally
6. Managing Your Cookie Preferences
6.1 Cookie Consent Banner
When you first visit synapseconclave.in, you'll see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
6.2 Changing Cookie Settings
You can change your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in our website footer
- Using our Cookie Preference Center
- Adjusting your browser settings (see Section 6.3)
6.3 Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions
- Opera: Settings → Privacy & Security → Cookies
Important: Blocking or deleting cookies may affect your experience on our website. Some features may not function properly without cookies enabled.
6.4 Opting Out of Third-Party Cookies
6.5 Mobile Devices
On mobile devices, you can control advertising identifiers:
- iOS: Settings → Privacy → Advertising → Limit Ad Tracking
- Android: Settings → Google → Ads → Opt out of Ads Personalization
7. Do Not Track (DNT) Signals
Some browsers offer a "Do Not Track" (DNT) signal. Currently, there is no industry standard for handling DNT signals. Our website does not specifically respond to DNT signals, but you can control tracking through the methods described above.
8. Cookies and Your Privacy
- Cookies do not contain personal information unless you provide it
- We do not use cookies to identify you personally
- Cookie data is protected with the same security measures as other personal data
- We never sell cookie data to third parties
9. Data Retention
Cookie retention periods vary by type:
- Session Cookies: Deleted when you close your browser
- Essential Cookies: Typically 1-2 years
- Functional Cookies: 6 months to 1 year
- Analytics Cookies: Up to 2 years
- Marketing Cookies: 30-90 days
10. Children's Privacy
Our website is intended for adults 18 years and older. We do not knowingly collect cookie data from children under 18. If you are under 18, please do not use our website or provide any information.
11. Updates to This Cookie Policy
- We may update this Cookie Policy periodically
- Changes will be reflected in the "Last Updated" date
- Material changes will be communicated via email or website notice
- Continued use after changes constitutes acceptance
12. International Transfers
Some third-party cookies may involve data transfer to countries outside India. We ensure adequate safeguards are in place for such transfers.
13. Your Rights
In relation to cookies and tracking technologies, you have the right to:
- Be informed about cookie usage (this policy)
- Accept or reject non-essential cookies
- Change your preferences at any time
- Delete cookies from your device
- Request information about cookies we use
14. Contact Us
If you have questions about our use of cookies or this Cookie Policy:
- Email: privacy@synapseconclave.in
- Website: synapseconclave.in | synapseconclave.com
- Data Protection Officer: privacy@synapseconclave.in
We respond to all legitimate requests within 30 days.
15. Related Policies
This Cookie Policy should be read in conjunction with:
- Privacy Policy
- Terms and Conditions
- Data Protection and Information Security Policy
Your Consent: By continuing to use synapseconclave.in and accepting cookies through our consent banner, you acknowledge that you have read and understood this Cookie Policy.
© 2025 Lucid Lines Productions Private Limited. All rights reserved.
synapseconclave.in is part of the Synapse Conclave digital ecosystem.